Privacy Policy of Logistique Laurentides

1. Introduction

At Logistique Laurentides, we take the privacy of your personal information very seriously. This privacy policy (hereinafter referred to as "Policy") explains how we collect, use, disclose, and protect the personal information you provide to us when you use our website and services.

2. Information Collection

We collect personal information about you in several ways, including when you:

• Fill out a form on our website.

• Create an account to use our services.

• Contact our customer service.

• Use our delivery and logistics services.

The types of information we collect may include:

• Identification information: name, address, phone number, email address.

• Financial information: payment details and billing information.

• Transaction information: order history, shipment tracking.

• Technical data: IP address, browser type, browsing data on our site.

3. Use of Information

The personal information we collect is used to:

• Provide and improve our services.

• Manage your account and process your transactions.

• Respond to your inquiries and requests.

• Send marketing communications and updates about our services (with your consent).

• Ensure the security and proper functioning of our website.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We share your information with trusted third parties who help us provide our services (e.g., payment processing services, carriers).

• Legal Compliance: We may disclose your information if required by law or necessary to protect our rights or respond to legal requests.

• Merger or Acquisition: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request the correction of any inaccurate or incomplete information.

• Request the deletion of your personal information (subject to certain legal exceptions).

• Withdraw your consent to the processing of your personal data, where processing is based on your consent.

To exercise these rights, please contact us at the following address: [contact email address].

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our site, analyze site usage, and display relevant advertisements. You can set your browser to refuse cookies, but this may limit your use of certain features on our site.

8. Policy Changes

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated Policy on our website with a revised date.

9. Contact

For any questions regarding this Policy or to exercise your rights, you can contact us at:

• Email: logistiquelaurentides@gmail.com

• Phone: +1 819-803-7798

• Address: Mont-Tremblant, QC